How to File a Bug Report

Getting help with bugs on open-source repositories from Roboflow, Roboflow computer vision tools, and Roboflow Universe.

Written by Mohamed Traore

Last published at: December 21st, 2022

Filing a Bug Report (Step-by-Step Knowledge Guide):

Summary Video:



Bugs or Issues in Open-Source Repositories:

  • Please watch the Summary Video above for a comprehensive overview


Roboflow Open-Source GitHub Repositories: https://github.com/roboflow

Open-Source Notebooks for Training Custom Models: https://github.com/roboflow/notebooks/issues

Roboflow's Python Package for Computer Vision: https://github.com/roboflow/roboflow-python/issues


NOTE: Remember to take screenshots of errors in your notebook, code, and/or devtools Console and Network tab, as necessary.


Errors in Knowledge Guides or Blog Posts:

  1. General inquiries or personal projects: Please write-in to our Community Forum
  2. Roboflow customer?
    • Please ask a question in our live in-app chat, or email/message your dedicated supported representatives at cs@roboflow.com or their personal Roboflow email.
    • For this with higher-level Support plans, please contact your support representatives via your shared/dedicated Roboflow-Slack channel.
  3. Business on Roboflow working on a Proof of Concept?


In-App Errors or Issues (app.roboflow.com, public.roboflow.com and universe.roboflow.com):

  • Please watch the Summary Video above (from 1:57-3:10 and 4:45 to the end) for a comprehensive overview

NOTE: Remember to take screenshots of errors in your notebook, code, and/or devtools Console and Network tab, as necessary.


Accepted Community, Blog or Research Contributors:

  • Issues/questions for your project: Please email Roboflow Developer Experience for assistance (contact help@roboflow.com if you are unsure whom this is), write in to the Community Forum, or follow one of the above listed processes.


Sharing a Workspace with Roboflow Support:


Opening the devtools Console and Network Tab:

  1. Right-click on the "target" webpage (the page that is the focus of the bug report) in your browser
  2. Select "Inspect" on the menu that opens
  3. Click "Console" in the menu that appears.
  4. Ensure the Console sidebar is set so that you can open a second, nested, Console sidebar
  5. In the "second" sidebar, click in the menu to open the "Network" tab.


Opening the devtools ConsoleOpening the devtools Console

Open "dual sidebar" view in the devtools ConsoleOpen "dual sidebar" view in the devtools Console

Accessing the Network TabAccessing the Network Tab

The Network TabThe Network Tab

F‍or more: