Sharing a Workspace with Roboflow Support

For assistance with bugs, moving projects to different workspaces, or preparing for Roboflow Universe.

Written by Mohamed Traore

Last published at: May 4th, 2022

You now invite the help@roboflow.com account to your workspace to share your data with the Roboflow team.  This will allow our team to access the projects in your workspace and help with debugging and/or issue resolution. To do this, go to your Workspace Settings:

Roboflow Workspace homepage UI. Accessing Workspace Settings.Roboflow Workspace homepage UI. Accessing Workspace Settings.

"Workspace Settings" can be found n the dropdown menu next to the workspaces name.

Then, on the "Members" tab, toggle the "Grant Access" switch:

Roboflow Workspace Settings UI. Granting access to Roboflow Support.Roboflow Workspace Settings UI. Granting access to Roboflow Support.

Grant Access to Roboflow Support on the Members section of workspace settings